Digital Guest Guide

We are delighted to welcome you.

In our digital guest guide, you will find everything you need to know for your stay at Hotel Villa Undine and Apartmenthaus Christel – quickly, easily and anytime on your smartphone.

Check-in

Hotel from 3:00 p.m. | Apartmenthaus from 4:00 p.m.

Check-out

until 10:30 a.m.

WIFI

Hotel Villa Undine | #villa1925

Contact

04562-223320

To help your stay begin in a relaxed way, your room at Hotel Villa Undine will be available from 3:00 p.m. on the day of arrival. For guests staying at Apartmenthaus Christel, check-in is possible from 4:00 p.m.

 

On the day of departure, we kindly ask you to vacate your room or apartment by 10:30 a.m. at the latest.

 

Check-in takes place conveniently at the reception of Hotel Villa Undine. There you will personally receive your key and your OstseeCard for your stay. This also applies to guests staying at Apartmenthaus Christel.

 

Should you arrive later or be delayed, please let us know briefly. Arrival is usually possible until 8:00 p.m.

 

Good to know
Hotel Villa Undine is located directly next to Apartmenthaus Christel. Guests staying at the apartment house also check in conveniently at the hotel reception.


Contact for questions about arrival

Meike, Thorsten and their team will be happy to help you.

For guests staying in our single rooms, double rooms and suites, breakfast is already included in the room rate. Look forward to a pleasant start to the day with our generous breakfast buffet.


Breakfast time

daily from 7:00 a.m. to 10:30 a.m.


Location

in the breakfast room in the main building of Villa Undine – from reception, it is the first door on the right.

Breakfast is not offered for guests staying at Apartmenthaus Christel.


If you have any food intolerances, gluten intolerance or lactose intolerance, please let us know as early as possible.


Information for apartment guests
We will be happy to recommend bakeries and breakfast options nearby.

So that you can stay well connected during your holiday or trip, Wi-Fi is available in both houses.

 

WiFI name
Hotel Villa Undine

 

Password
#villa1925

 

The access details are the same for the hotel and the apartment house.

 

Should you experience any technical problems, Meike or Thorsten Reincke will be happy to help you.

If you are arriving by car, free parking is available for hotel and apartment guests. Parking spaces for cars and bicycles are located directly at the building where your room or apartment is situated – usually at the rear of the houses.

It is not possible to reserve parking spaces. There are usually enough spaces available, but we cannot guarantee a fixed parking space. This also applies to any bicycles you may bring with you.


Please note the following:

Park between the markings.
Drive as close as possible to the hedge or stone wall.
Please remove bicycle racks from your car while parked. This makes parking and leaving easier for everyone.


For bicycles, each house has an open bicycle shelter behind the building. Unfortunately, we cannot offer lockable bicycle storage.


There is no charging facility for e-bikes.

We want you to feel completely comfortable with us. To help keep the stay pleasant for all guests, we kindly ask you to treat the house, rooms and surroundings with care and consideration.


Important information at a glance

Haustiere sind nicht gestattet.

Die Zimmerreinigung im Hotel erfolgt täglich.
Bitte nutzen Sie bei Bedarf die Bitte-nicht-stören-Karte.
Zusätzliche Handtücher erhalten Sie gerne auf Wunsch.


For guests staying at Apartmenthaus Christel

Die Müllcontainer befinden sich am Ausgang zum Parkplatz hinter der Hotelterrasse. Bitte bringen Sie den Müll bei Abreise in die Container.

Die Schlüssel der Apartments werden beim Check-out im Hotel abgegeben.
Die Parkplätze sind bis zur Check-out-Zeit freizumachen.


Safe instructions

Setting your PIN Open the door.

Press ENTER.

Enter 1 to max. 6 digits of your choice.

ENTER drücken Tür schließen CLOSE drücken


Opening the safe

ENTER drücken persönliche PIN eingeben ENTER drücken Tür öffnet


Important when departing

Please leave the safe door open.

If you have any questions or need assistance, we will be happy to help you.


Phone
04562-223320


E-mail

info@villa-undine-groemitz.de


Address
Hotel Villa Undine

Gorch-Fock-Weg 3
23743 Grömitz


Availability

daily from daily from 7:00 a.m. to 8:00 p.m.


Safety & Emergency


Important phone numbers

Police:  110

Fire brigade / emergency medical services:  112
Medical on-call service:  116117


In an emergency, please contact reception or, in urgent cases, call the appropriate emergency number directly.


Only at Hotel Villa Undine

When entering your room, please check the escape route plan.


A first aid kit is available at reception.

 

Zu Ihrer Sicherheit Bitte schließen Sie Ihre Zimmertür bzw. Ihre Apartmenttür beim Verlassen immer ab.

Grömitz and the surrounding area have a lot to offer – from the beach and promenade to excursions and leisure ideas for guests of all ages. On our tips page, we have already put together a selection of recommendations for you.


There you will find inspiration for your stay and can take your time discovering what makes Grömitz so special.

Useful links:


Our tips for Grömitz and the surrounding area

Discover restaurants, cafés and bakeries in Grömitz

The best events at a glance with the event calendar

Swimming in any weather

Trampoline park & action arena

Escape room, event venue and equipment

Here you will find short answers to frequently asked questions about your stay.


From what time can I arrive?
At Hotel Villa Undine from 3:00 p.m., at Apartmenthaus Christel from 4:00 p.m.


Until what time is check-out possible?

By 10:30 a.m. at the latest.


Where do I check in for Apartmenthaus Christel?

Check-in also takes place at the reception of Hotel Villa Undine.


Are parking spaces available?

Yes, free parking is usually available. However, reservations are not possible.


Can I store my bicycle?

Yes, each house has an open bicycle shelter.


Are pets allowed?

No, pets are not permitted.


Is breakfast available for apartment guests?

No, breakfast is offered only for hotel guests.


How far away is the beach?

The beach is approximately 300 metres away.

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